Baby house toys, owner
of www.babyhousetoys.com website (“Website”), respects your
privacy, and seeks to comply with applicable legal requirements in respect of
data collection, processing and transfer. By using www.babyhousetoys.com or the
Policy, then you must discontinue your use of www.babyhousetoys.com.
We are committed to
detail the manner in which we use your information, including your personal
information that we may obtain about you, during your use of www.babyhousetoys.com.
Information about our customers is an
important part of our business, and we are not in the business of selling that
to others. We share the information collected by us, only as described below
and with the Group companies/subsidiaries/affiliates of baby house toys, that
Collecting Personal Information and its use:
1. In the course of
your use of www.babyhousetoys.com, you provide us with certain information, as
mentioned below (collectively referred to as the “Personal Information”), which we may collect, store and use for
providing the Services and performing our contractual obligations, other than
allowing us to better understand the Website users and improve the layout and
functionality of www.babyhousetoys.com;
Information about your name, address, phone number, e-mail
address, billing and credit/debit/charge card information, order history,
feedback, about your visits to and use of www.babyhousetoys.com (including your IP address, geographical
location, browser type and version, operating system, referral source, length
of visit, page views, and website navigation etc.)
Information relating to any transactions carried out between you
and us on or in relation to www.babyhousetoys.com, including information relating to any
purchases you make of our Products or Services.
Information that you provide to us for registering with us as a
Registered User (including your Account details).
Information that you provide to us for subscribing to www.babyhousetoys.com Services, e-mail notifications, and/or
Any other information that you choose to send to us; and
feedback including Product/Service reviews.
2. We may use the Personal Information that
you provide or that is obtained by us:
To register you with www.babyhousetoys.com and to administer and provide our Services, as
mentioned on www.babyhousetoys.com.
To fulfill our agreement of providing Services to you, including
those relating to your purchase of Products and their processing and obtaining
To analyze and profile your shopping preferences (market,
customer and product analysis etc.) to enable us to review, develop and improve
the Products and Services we offer and to enable us to provide you and other
customers with relevant information through our marketing programs. We may use
your Personal Information to make decisions about your using computerized
technology, for example automatically selecting Products and Services which we
think will interest you from the information we have. We may keep you informed
of such Products and Services including special offers, discounts, offers,
competitions and so on (including products and services of other companies and
organizations) by e-mail, telephone (including automated calls),SMS text
messages and other electronic messages such as picture messaging, post, fax or
When you provide us with your information, you will be given the
option to mention if you do not wish to receive information of such products
and services from either us or carefully chosen third parties; and to
administer any prize draws or competitions you may wish to enter.
3. We may supplement the Personal Information
that you provide to us with information that we receive from third parties
(e.g., credit reference agencies).
4. In order to protect our customers and us
from fraud and theft, we may share all or any of the Personal Information that
we obtain (for confirming identity and other information in our customer
records, including how you conduct your Account etc.), with other Group
companies/subsidiaries/affiliates of Baby House Toys, other third parties,
companies, retailers and to financial and other organizations (including law
enforcement agencies) involved in fraud
prevention and detection, to use in the same way.
5. All Telephone calls (incoming/outgoing) may
be recorded to verify content and may be used together with your records for
regulatory compliance, quality control, and staff training, preventing, or
detecting criminal activity and for complaint resolution.
Disclosure of Your Information
6. While we will make
every effort to safeguard and keep confidential the information provided to us,
we might share your Personal Information with other Group
companies/subsidiaries/affiliates of Baby House Toys and other third parties,
companies, retailers and organizations whose services or Products we provide to
you through www.babyhousetoys.com, for the following reasons:
To other companies and organizations to administer any prize
draws or competitions.
To our agents, staff and approved third parties to provide
services for us.
To anyone to whom we assign or transfer our rights and duties
under our agreement with you.
If we have a duty to do so or if the law compels us to do so
either in connection with any legal proceedings or prospective legal
proceedings; or in order to establish, exercise or defend our legal rights
(including providing information to others for the purposes of fraud prevention
and reducing credit risk).
7. In carrying out the activities specified in
this section, we may transfer Personal Information to reputable organizations
or companies outside Kuwait. We take steps to ensure that your information will
be accorded the same level of protection as that required of us under
expressly agree to such sharing of Personal Information.
8. If Baby House Toys is sold to a third party
or Baby House Toys otherwise becomes subject of a merger, consolidation or
acquisition, it would become necessary for us to transfer your Personal
Information to a third party, and in such case Baby House Toys would require
that the third party handles your Personal Information with no less care than
taken by us.
9. New technologies are emerging on the
Internet that help us deliver customized visitor experience. Baby House Toys
may use such new technologies, including cookies or other technologies, to
remember your information when you use www.babyhousetoys.com. We may use such technologies for tracking
activity on www.babyhousetoys.com, preparing reports, assessing trends, and
not wish to receive cookies, you may configure your Internet browser to erase
all cookies from your computer’s hard drive, block all cookies or to receive a
warning before a cookie is stored.
10. We take all steps reasonably necessary to
protect against unauthorized access, use, alteration, disclosure, or
destruction of Personal Information. Any information that we collect and store
that is personally identifiable is protected using appropriate means, and Baby
House Toys is not responsible for any unauthorized access or use by third
parties, unless such access is enabled because of our gross negligence or
11. Protecting your Personal Information is very
important to us. Therefore, we take the following precautions, among others, to
better protect the Personal Information;
We take reasonable technical and organizational precautions to
prevent the loss, misuse, or alteration of your Personal Information including
the use of Secure Sockets Layer (SSL) software. Our website is certified by
VeriSign and transactions managed through our partnership with KNET and Kuwait
We store all the Personal Information you provide to us on our
secure (password- and firewall- protected) servers. All electronic transactions
you make to or receive from us will be encrypted using SSL technology.
When using KNET cards you will be required to enter your Knet
pin when confirming an order. However, the entire card number will need to be
given to the appropriate Card Company (Knet) during order processing.
It is important for
you to protect against unauthorized access to your Account and password and to
your computer. You must ensure that you log out/ sign-off from your Account,
when you are exiting www.babyhousetoys.com
12. It is possible that two weeks after
receiving your Product, we may send you an e-mail inviting you to review and
rate the Products that you have purchased. In addition, sometimes we may also
ask you if you would like to answer questions related to your Product, as
submitted by other customers.
You may note that:
Your review may be shared on other Baby House Toys
Once submitted, it usually takes 72 hours for your review,
question or answer to appear on www.babyhousetoys.com provided it is in line with our publishing
Your review can be submitted anonymously or if you prefer, you
can leave a ratings only review.
It is not possible for you to edit/remove your review after
If you require any further information on this
service or wish to have your review removed, you can contact Customer Services.
13. You have the option to receive a copy of
the Personal Information that we retain about you. Provision of such
information will be subject to:
Receipt of a written request from you;
The payment of a fee (currently fixed at KD 1); and
The supply of appropriate evidence of your identity (for this
purpose, we will usually accept a certified photocopy of your passport or civil
identification card plus an original of a utility bill showing your current
14. We may withhold such Personal Information
to the extent permitted by law.
15. You may instruct us not to process your
Personal Information for marketing purposes by e-mail at any time. If you are
concerned that any of the Personal Information that we hold is inaccurate, you
may Contact Us.
16. Our Website may contain links to other
websites. Baby House Toys is not responsible for the privacy practices of
websites not operated by Baby house Toys. We encourage users to read the
privacy statements of each and every website that collects Personal
17. Any changes to our
and other information we collect in the future, will become effective as of the
date of posting (see date posted above). It is your responsibility to review
If you have any comments or