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Delivery and Returns

Delivery
Delivery is the service which speaks itself about the company. Please select the service as per your requirement while checking out to ascertain us your delivery option. We offer 2 types of delivery to our customers:
1.    Express Delivery
2.    Normal Delivery

•    Express Delivery (Within 1 - 24 Hours)
1.    When you choose Express Delivery, items are delivered within 24 hours. If this shipping option is not enabled, the order isn't eligible for express delivery at that time.

•    Normal Delivery (Within 1 - 48 Hours)
1.    When you choose Normal Delivery, items are delivered on the same day or next day (whichever is convenient).
2.    Select shipping option while placing your order.

Our delivery criteria are basically divided into 3 major lists. Each list is having specific purchase limit & conditions.

List - 1
In this list, Normal delivery is FREE above purchase of 5 KD, if order amount is less than 5 KD than Normal Delivery is 3 KD & Express delivery is 3 KD. Areas are:

Abraq, Ishbiliya, Andalus, Al Bedae, Jabriya, Al-Khalidiya, Al Dasmah, Al Da'iya, Doha, Rabiya, Rehab, Rumaithiya, Rawdha, Al Rai, Salmiya, Surra, Salam, Al Shamiyah, Sharq, Al shaab, Al shuwaikh, Sadiq, Dajeej, Ardiya, Adailiya, Omariya, Firdous, Farwaniya, Fayha, Al-Qādisiyyah, Kuwait City, Messilah, Mansouriya, Nuzha, Yarmouk, Bnaid Al-Qar, Bayan, South Surra, Hitteen, Hawally, Khaitan, Dasman, Salwa, Sabah Al Nasir, Sabhan, Dahiyat Abdullah Al-Salem, Gharnata, Qurtoba, Kaifan, Mubarak Al-Abdullah Al-Jaber, Mishref, Maidan Hawally, Mirqaab.


List - 2
In this list, Normal delivery is FREE above purchase of 15 KD, if order amount is less than 15 KD than Normal Delivery is 3 KD & Express delivery is 5 KD. Areas are:

Abu Halifa, Abu Fatira, Ahmadi, Jahra, Riqqa, Sabahiya, Sulaibikhat, Zahar, Adan, Agila, Ayoun, Fahaheel, Fintaas, Funaitis, Qurain, Qasoor, Qairawan - South Doha, Mangaf, Mahboola, Naseem, Naeem, Nahda, Teema, Jaber Al Ahmed, Jaber Al Ali, Jaleeb Al-Shuyokh, South Jahra, Saad Al Abdullah, Sabah Al Salem, Abdullah Al Mubarak West Jaleeb, Ali Al Salam, Fahad Al Ahmad, Qasr, Mubarak Al Kabeer, Hadiya, Waha, Sulaibiya, Sulaibiya Residential, Sulaibiya Industrial 1, Sulaibiya Industrial 2, Sabah Al Ahmad Residential, Dahiyat Ali Sabah Al-Salem.


List - 3
In this list, Normal delivery is FREE above purchase of 100 KD, if order amount is less than 100 KD than Normal Delivery is 15 KD & Express delivery is 20 KD. Areas are:

Bandar, Julaiah, Abu Hasaniya, Rawdhatain, Zour, Al Salamy, Sabiya, Abdally, Mutlaa, Wafra, Khairan, Shalihat Al-Doha, Kabd, Nuwaisib.

Returns
Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances:
•    Damages due to misuse of product.
•    Incidental damage due to malfunctioning of product.
•    Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
•    For product integrity and hygiene reasons we are unable accept a return if it has been opened. 
•    Your receipt is your proof of purchase. Produce it at the time of return.

Warranty
There is absolutely NO warranty or guarantee of any products sold on this website: www.babyhousetoys.com